Confirmed Service Customer
Gilbert was my first point of contact. He was professional and knowledgeable. I had a scheduled oil change and while during a at inspection, he noticed my 4 tires were in bad shape. He even showed me the wear and tear on the tires. I was worried and stressed about how would I pay for the tires. He saw my stress and mentioned that there was an interest free 9 month loan I could apply for. He was patient and helpful as I maneuvered the application process. The tires were not in stock and Gilbert called around and found them. I was very impressed with his customer service!
Connie H.
CAMARILLO,
CA
Business Response
Thank you so much for taking the time to share your experience with us, Connie! We're glad to hear that Gilbert provided you with exceptional service during your oil change and tire inspection. It's great to know that his professionalism and knowledge helped you feel more at ease about your tire situation. We strive to provide our customers with clear insights and solutions, and it sounds like Gilbert did just that. We're also glad he could assist you with the interest-free loan to make the process smoother for you. Your feedback means a lot to our team, and we’ll be sure to share your kind words with Gilbert. We're committed to providing the best customer service possible, and your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Paradise Chevrolet should be ecstatic to have Erica Sanchez working for service
Confirmed Service Customer
My experience is top notch each & every time. This is why I return & I have been a happy customer since 2015. The Paradise Chevrolet Service Team deli...
