Confirmed Service Customer
They didn’t fix the transmission issue in my new used 2021 GMC truck. Brought the truck, and 3 days later check engine comes on a truck transmission starts violently jerking the truck, went to Paradise Service Dept. for over 30-days. I get it back and less than 2-weeks later the problem comes back. It’s back in the Paradise Service Dept. and I’m now driving a crappy Chevy Equinox rental car from Hertz. My new/used truck has spent way more time back at Paradise dealership than with me. I wish I never bought a truck here.
Joseph B.
VENTURA,
CA
Business Response
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at (805) 642-0111 so we may assist you in moving forward towards a resolution.
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