Confirmed Service Customer
Why did I make an appointment if it takes 3 hours to do a simple oil change and tire rotation? If you book to many appointments in the same time period it is likely to cause delays. The waiting room was full. Managing appointments should be done better.
Thomas C.
OJAI,
CA
Business Response
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
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