Confirmed Service Customer
I made an appointment for an oil change for my Trailboss. I showed up at 7am as I was told to do, just to find out they never scheduled me. Another car that was scheduled did not show up and I was told I could get that spot. I requested my truck be done between 12 and 1 pm. I was told that it would not be a problem. My truck was not ready until 4pm. I had to cancel afternoon meetings because of this. When I checked my instrument panel, they also did not reset my oil filter life. Not very impressed.
Schalk E.
VENTURA,
CA

Business Response
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