626 Reviews Found
Confirmed Service Customer
Gilbert was very good at explaining the things that needed to be done.
Greg C.
VENTURA
Business Response
Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!
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Business Response
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
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Confirmed Service Customer
Oil change done in a a decent time frame, my service writter Rose is amazing, and shuttel drivers back and forth were amazing
Sandra T.
OXNARD
Business Response
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
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Confirmed Service Customer
My experience went well. Rose Kerwien-Siela helped me and processed my service. She was very proficient and professional and knows her cars. She explained everything and clearly explained the detail service I needed to help me understand what was needed to be serviced. I wanted to point Rose out for her prompt and professional service.
Rick A.
OXNARD
Business Response
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
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Confirmed Service Customer
I brought my Chevy Colorado in for a check engine light code for poor engine exhaust quality. I paid them $225 to have them tell me I needed an entirely new engine exhaust system at a price of $4800. I paid the $225, picked up my truck and took it to 805 diesel in Camarillo. They replaced the one necessary NOX sensor, cleared the codes, and for $950 they fixed my truck. I should’ve known better than to have gone to the dealership for repairs. Very unhappy with the service and the explanation that was given. This is my second bad experience at the Chevrolet dealership so I will never be coming back.
Chris M.
OAK VIEW
Business Response
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Confirmed Sales Customer
The service was great. Edward was a huge help from the very beginning. He did a great job telling us about the different vehicles and benefits of each one.
Andres C.
OXNARD
Business Response
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
The purchase of my car went very well. The salesman did an excellent job.
Armando O.
PORT HUENEME
Business Response
Congratulations on your new vehicle! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
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Business Response
Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
O Brian was the best salesman I’ve ever dealt with at any dealership!
Chad C.
NEWBURY PARK
Business Response
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
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Confirmed Sales Customer
Although I was amazed at how quick the process took, Paradise Chevrolet forgot to apply my GM Supplier Friends Discount Authorization # 1007352319 GSF towards my purchase.
Tony S.
SIMI VALLEY
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
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Confirmed Sales Customer
Scott was great as he went above and beyond to get this deal done.Thank you
William G.
VENTURA
Business Response
Thank you for the awesome feedback! We're so glad to hear that our staff went above and beyond to assist you. We’ll be sure to pass along your kind words and look forward to continuing to assist you with all your future vehicle needs!
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Confirmed Service Customer
Rose is a amazing, always knows how to make sure I'm in and out of the service department in a timely manner and takes the time to address any questions I have regarding my vehicle's maintenance plans.
Mayra D.
SANTA PAULA
Business Response
Thank you for the kind words! We're so glad to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback, and look forward to serving you again!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Service Customer
I called and changed my appointment time. Carlos was really great. Gilbert is always wonderful and finished my appointment. The service department is experienced, competent, and timely.
Robert W.
NEWBURY PARK
Business Response
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
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Confirmed Sales Customer
This was the second vehicle I have purchased from Scott Jr. in the past 3 years. Perfect Customer service.
John P.
OXNARD
Business Response
Thank you for the kind words! We're so glad to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback, and look forward to serving you again!
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Confirmed Sales Customer
FIRST TIME BUYER COULDNT MAKE IT ANY BETTER TYLER GREAT SALES MEN ANSWERD ALL MY QUESTIONS TOOK HIS TIME TO SHOW ME AROUND WILL FUSURE BE BACK FOR FUTURE PURCHASE.
Ernesto M.
NORTH HILLS
Business Response
Hi Ernesto! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Tyler. He truly values each customer's needs and is always happy to help. We look forward to welcoming you back for your future purchases. If you have any more questions or need assistance, don't hesitate to reach out. Enjoy your new purchase!
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Confirmed Service Customer
The Paradise Chevrolet Service department team is helpful and efficient. I've used them many times over the years and have always been happy with their work.
Randall R.
PORT HUENEME
Business Response
Hi Randall! We're glad to hear that you had an great experience with us. Your trust in us to take care of your vehicle means a lot, and we look forward to serving you again in the future. If you ever have questions or need assistance, please don’t hesitate to reach out!
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Confirmed Sales Customer
Eddie Rice made the experience so seamless and great.
Jayson D.
TEMECULA
Business Response
Hi, we aim for complete satisfaction, and it's wonderful to hear that you had a fantastic experience at Paradise Chevrolet. We can't wait to welcome you back on your next visit! Take care!